KEYCON

Privacy Policy

Last updated: October 27, 2026

1. Who we are

This Policy explains how [Razão social da empresa] ("we"), registration no. [CNPJ], handles the personal data of people who use the KEYCON app and keyboard, in accordance with Brazil's General Data Protection Law (LGPD) and, where applicable, other data protection laws such as the EU GDPR and U.S. state privacy laws.

2. Data we store in the cloud

Account: email and password. The password is stored securely by our authentication provider; we do not have access to it.

Profile: your name, business name, WhatsApp, line of business, language and the country where you sell. They appear in your ready-made messages and tailor the app to your business.

Files you upload: photos, videos and audios you choose to add to your catalog, shortcuts or the Files section. They are available through a public link so the keyboard can send them in your chats.

Technical data: access logs kept by our providers (such as date, time and IP address), required for security and by law.

Website waitlist: if you sign up to be notified about the launch, we keep your email, the type of phone you chose (iPhone or Android) and the language of the page. We use this data only to tell you when KEYCON is available for your phone.

3. Data that stays only on your device

Your products and categories, text, audio and link shortcuts, CRM clients (name, WhatsApp, tags, notes), calendar appointments, the organization of your Files folders and your preferences are stored only on your phone and shared between the KEYCON app and keyboard. We do not receive this data.

4. The keyboard and what you type

What you type with the KEYCON keyboard is processed only on your device, to correct words and suggest the next ones. We do not store, log or send the text you type. In password, email and link fields the keyboard turns off suggestions and autocorrect.

Clipboard: KEYCON only reads copied text when you tap the AI button to ask for a reply suggestion.

5. Phone permissions

Microphone: used only while you record an audio shortcut, after you allow it.

Photos, videos and camera: KEYCON uses the system's own file picker and camera; it only receives the file you choose or capture.

Internet and vibration: to send and receive data and for the vibration when you rearrange the keyboard menu.

6. Artificial intelligence

When you ask for a reply suggestion, the client message you copied, your business name and information about related products are sent to our server and to an artificial intelligence provider, only to generate the suggestions. We do not use this data for any other purpose. While the AI is in demo mode, nothing is sent.

7. How we use data and legal bases

We use data to create and maintain your account, provide KEYCON's features, send your files in chats, offer support, keep the service secure and meet legal obligations. The legal bases are performance of our contract with you, compliance with legal obligations, our legitimate interest in keeping the service secure and, for the microphone, your consent.

8. Who we share data with

With providers that help us run the service: hosting, database, authentication and file storage (Supabase) and, when AI is active, the artificial intelligence provider. They may use the data only to provide those services. We may also share data when required by law or court order. We do not sell your data.

These providers may keep servers outside Brazil. In those cases we apply the safeguards required by the LGPD for international transfers.

9. How long we keep data

We keep account and profile data and uploaded files while your account exists. If you ask us to delete them, we delete this data within 30 days, except what the law requires us to keep (for example, access logs, for 6 months). Data that stays only on your device remains until you delete it, create another account on the same device or uninstall the app.

Waitlist data is kept until the launch notice is sent. You can ask us to remove it before then by writing to [e-mail de contato].

10. Security

Data travels over encrypted connections and each account can only access its own data in the cloud. Remember that uploaded files can be opened by anyone who has the link. No system is 100% secure; if a significant incident occurs, we will notify you and the authorities as required by law.

11. Your rights

You can ask us to confirm that we process your data and request access, correction, anonymization, portability, deletion, information about sharing and withdrawal of consent, and you can object to processing. California residents may also request to know and delete personal information; we do not sell or share personal information for targeted advertising. Your name, business and WhatsApp can be corrected in the app under Account. For other requests, write to [e-mail de contato]. You may also complain to Brazil's National Data Protection Authority (ANPD) or to the authority in your country.

12. Your clients' data

Your clients' data that you record in the CRM stays on your device and is your responsibility as controller. Use it only to serve those clients and with their permission.

13. Children

KEYCON is intended for people aged 18 and over and does not knowingly collect data from children or teenagers.

14. Changes to this Policy

We may update this Policy. If a change is significant, we will let you know in the app. The date of the last update appears at the top.

15. Contact and data protection officer

To talk about privacy or reach our data protection officer: [e-mail de contato].

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